Managed Services · NOC + SOC

    One operation across network and security operations.

    A security-led MSSP for enterprises that need 24×7 NOC, 24×7 SOC, firewall and endpoint operations under a single accountable contract - across India and GCC.

    24×7×365 · India + GCCITIL v4 governedSOCPulse SOCSovereign options
    Last Updated:
    NOC + SOC · Illustrative ops view24×7×365
    Sites Monitored
    1,284
    Endpoints
    78,910
    P1 Open
    0
    Avg ACK
    2.4m
    • NOCWAN failover · BLR-DC2 → secondary OK
    • SOCEDR isolate · executed via SOAR (T1486)
    • FWPolicy push · 4 sites · 0 drift
    • EPPPatch wave 24.11 · 96.4% compliant
    Service Towers

    Six operating towers, one accountable provider.

    Each tower carries its own RACI, and all of them roll up to a named Service Delivery Manager who reports to your CIO and CISO every month.

    Network Operations Center

    24×7 monitoring of WAN, LAN, SD-WAN, ISP links and data-centre fabric. Proactive failover and ITSM-aligned change.

    Security Operations Center

    Powered by SOCPulse - analyst-led detection, SOAR automation, threat hunting and incident response.

    Firewall Management

    NGFW lifecycle: rule reviews, policy hygiene, change automation, IPS tuning, secure-by-default templates and audit-ready logs.

    Endpoint Security Operations

    EDR/XDR deployment, policy management, vulnerability and patch operations, exclusion governance and incident-aligned response.

    Continuous Monitoring

    Asset and config drift, certificate expiry, SaaS posture, identity hygiene, OT/ICS uptime - in one service.

    24×7 Operations Run-book

    ITIL v4-aligned runbooks, RACI per tower, integrated ITSM (ServiceNow, Jira, Freshservice), monthly governance with your CIO/CISO.

    Operating Stack

    Vendor-agnostic by design.

    Cisco · Palo Alto · Fortinet · Checkpoint
    CrowdStrike · SentinelOne · Microsoft Defender
    Splunk · Microsoft Sentinel · Wazuh · ELK
    ServiceNow · Jira · Freshservice ITSM
    SolarWinds · LibreNMS · Zabbix · PRTG
    Ansible · Terraform · GitLab CI
    Industry Use Cases

    Operations tuned to your sector.

    BFSI

    RBI cyber requirements, switch/ATM monitoring, branch SD-WAN ops.

    Government

    Sovereign operations, CERT-In incident workflows, multi-site agency support.

    Healthcare

    HMS uptime, biomedical device monitoring, PHI access governance.

    Manufacturing

    OT-IT segmented operations, plant-floor uptime, vendor remote access.

    Retail

    Multi-store WAN ops, POS uptime, PCI DSS-aligned firewall management.

    IT / SaaS

    Multi-region observability, customer-tenant isolation, SRE-aligned runbooks.

    Multi-Region

    Coverage across India and GCC.

    Bengaluru
    Primary NOC + SOC
    Hyderabad
    Detection Engineering
    Dubai
    GCC Coverage Hub
    Riyadh
    KSA Liaison
    Doha · Manama · Muscat · Kuwait
    On-shore support
    Outcomes

    What you get on day 30.

    24×7
    NOC and SOC operations
    1
    Single accountable provider, not a vendor zoo

    Managed Services · FAQs

    Six integrated towers from one provider: 24×7 NOC, 24×7 SOC (SOCPulse), firewall management, endpoint security operations, continuous monitoring, and ITIL-aligned 24×7 operations governance - delivered with a named Service Delivery Manager.

    Most MSPs operate the network and treat security as an add-on. We are a security-led MSSP - your NOC and SOC share telemetry, run on a common ITSM, and report to one Service Delivery Manager. Detection content benefits from network change context, and network changes inherit security review.

    We operate what you have. Our certified engineers cover Cisco, Palo Alto, Fortinet, Checkpoint, CrowdStrike, SentinelOne, Microsoft Defender, Splunk, Sentinel, Wazuh, ELK, ServiceNow, Jira and others. Where the existing stack is the wrong tool for the job, we'll say so - with a business case.

    Primary delivery from Bengaluru (India) with regional coverage from Dubai (UAE) and on-shore liaisons in KSA, Bahrain, Qatar, Oman and Kuwait. Sovereign data residency and on-shore analyst rotations are available where regulators require them.

    Service review with your CIO/CISO covering availability, MTTD/MTTR, top incidents, change calendar, capacity, risk register, and compliance evidence. Quarterly business review extends this to roadmap, FinOps, and detection ROI.

    Next Step

    Stop coordinating six vendors. Work with one.

    Walk through service towers and a 30-day onboarding plan with our delivery leadership.